dynamiquelivora - Business Finance Basics | Expert Financial Solutions

Introduction and Our Commitment

At dynamiquelivora, we understand that your privacy is fundamental to building trust in our financial services platform. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you interact with our services through dynamiquelivora.sbs and related platforms.

We are committed to transparency in our data practices and ensuring you have complete control over your personal information. As a financial services provider operating in Malaysia, we adhere to strict privacy standards and regulatory requirements while maintaining the highest levels of data security.

Your privacy is not just a legal requirement for us – it's a core principle that guides how we design our services and interact with our community.

Information We Collect

Personal Information You Provide

When you register for our services, participate in our learning programs, or contact us, we collect information that you voluntarily provide:

Contact details including name, email address, phone number, and mailing address
Professional information such as occupation, income level, and financial goals
Account credentials and security preferences
Communication preferences and marketing consent
Feedback, survey responses, and customer service interactions

Automatically Collected Information

Our platform automatically collects certain information to improve your experience and ensure security:

Device information including IP address, browser type, and operating system
Usage patterns, page views, and interaction with our content
Session duration, referral sources, and navigation paths
Cookie data and similar tracking technologies
Security logs and authentication attempts

How We Use Your Information

We use your personal information for specific, legitimate purposes that directly relate to providing and improving our financial services:

Purpose	Description
Service Delivery	Providing access to our learning programs, financial resources, and customer support
Communication	Sending important updates, educational content, and responding to your inquiries
Personalization	Customizing your experience based on your interests and financial goals
Security	Protecting your account, preventing fraud, and maintaining platform integrity
Compliance	Meeting regulatory requirements and legal obligations

Data Sharing and Third Parties

We maintain strict control over your personal information and only share it in specific, clearly defined circumstances:

Service Providers

We work with trusted third-party service providers who help us deliver our services. These partnerships are governed by strict contractual agreements that require them to protect your information and use it only for specified purposes. Our service providers include:

Cloud hosting and data storage providers
Email marketing and communication platforms
Payment processing and financial service providers
Analytics and website optimization tools

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, regulatory requests, or protecting our legal rights. We will always notify you of such requests unless prohibited by law.

Your Privacy Rights

You have comprehensive rights regarding your personal information, and we provide multiple ways to exercise these rights:

Access and Portability

You can request a complete copy of all personal information we hold about you. We'll provide this information in a structured, commonly used format within 30 days of your request.

Correction and Updates

You can update your personal information at any time through your account settings, or by contacting our support team. We encourage you to keep your information current to ensure the best possible service.

Deletion and Erasure

You have the right to request deletion of your personal information. We'll honor such requests except where we're required to retain information for legal or regulatory purposes. The deletion process typically takes 30-60 days to complete across all our systems.

To exercise any of these rights, simply contact our privacy team at info@dynamiquelivora.sbs or call +60333436343. We'll verify your identity and process your request promptly.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, use, or disclosure:

Encryption: All data is encrypted both in transit and at rest using industry-standard encryption protocols
Access Controls: Strict authentication and authorization systems ensure only authorized personnel can access your information
Regular Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities
Staff Training: All employees receive regular training on data protection and privacy best practices
Incident Response: We maintain a comprehensive incident response plan to quickly address any security concerns

Despite our best efforts, no system is completely secure. We encourage you to use strong, unique passwords and to report any suspicious activity immediately.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Retention Periods

Account information: Retained for the duration of your account plus 7 years for regulatory compliance
Communication records: Retained for 3 years from the date of last contact
Usage analytics: Anonymized after 2 years and retained for statistical purposes
Security logs: Retained for 1 year unless required for ongoing investigations

When information is no longer needed, we securely delete it using industry-standard data destruction methods.

International Data Transfers

While we primarily store and process your information within Malaysia, some of our service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place:

Transfers are limited to countries with adequate data protection laws
We use standard contractual clauses approved by relevant data protection authorities
Service providers must demonstrate compliance with international privacy standards
We regularly review and audit international data transfer arrangements

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll:

Notify you by email at least 30 days before changes take effect
Post a prominent notice on our website
Update the "Last Updated" date at the top of this policy
Provide a summary of key changes where appropriate

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

Privacy Policy